Real-Time Info & Assistance via SMS,
WhatsApp, &
Mobile Apps
Designed for
Active servicemen, Ex-servicemen, and Families of martyred soldiers
Guidance on welfare services
Welfare schemes, Pensions, Scholarships, and Health benefits
Easy to use
Access both text-based and voice-note interfaces
Multiple languages
Marathi, Telugu, Bengali Gujarati, Kannada, Malayalam, Tamil, Hindi, English, and Punjabi
Access through various platforms
SMS, WhatsApp, and Mobile applications (iOS and Android)
Challenges in Accessing Critical Welfare Information
Complex Information Landscape
Navigating multiple welfare schemes can be overwhelming and confusing.
Language and Digital Barriers
Non-English speaking families or those with limited digital literacy often find it difficult to access information.
Unclear Application Processes
Understanding eligibility criteria and required documentation can be challenging.
Delayed Communication
Tracking application status and updates is often cumbersome, adding to the stress for families in need.
The Growing Need for AI-Driven Defense Welfare Service
In the last decade, Indian govt. dealt with more than 7 million delayed pension cases, which highlights the need for accessible and efficient welfare information systems.
How the AI-Powered Welfare Assistant Works
- Interact with the assistant via SMS, WhatsApp, and mobile applications (iOS and Android)
- Use text messages or voice notes in multiple languages
- NLP-based model that understands queries and provides accurate, relevant responses
- The assistant provides clear answers instantly about ex-gratia payments, scholarships, health schemes, etc.
- Details on welfare schemes, eligibility criteria, required documents, and step-by-step usage instructions
- Updates on the status of applications or services throughout the process
- Delivers up-to-date news on new schemes, medical facilities, and employment opportunities
- Helps families make timely decisions
- Designed to serve users across varying levels of digital literacy or language preferences
- Ensures everyone has access to critical information
We safeguard your data with our military-grade security
Key Features of the AI-Powered Welfare Assistant
Multi-Channel & Multilingual Access
Families can access information anytime, anywhere across platforms in ten languages
Text and Voice Interfaces
The assisstant accommodates users with varying levels of digital literacy
Real-Time Information
Instant response to queries, provind families have immediate access to critical information
Fact-checking Capabilities
Verifies news and updates related to defense welfare, ensuring accuracy and trust
Status Tracking & Updates
Users can check applications status and get updates on new schemes, hospitals, and other welfare resources
Step-by-Step Guidance
Support in eligibility and claim procedures; covers pensions, ECHS, ex-gratia payments, and scholarships